Terms and Conditions

Last Updated: November 21, 2025

Please read these Terms and Conditions ("Terms") carefully before using the Diabetes Insight, LLC website (www.mydiabetesinsight.com) or any of our educational services (the "Services").

Your access to and use of the Site and Services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Services.

By accessing or using the Site or Services you agree to be bound by these Terms. If you do not agree with these Terms, you must not use our Site or Services.

1. Acceptance of Terms

By accessing or using the Diabetes Insight, LLC website (www.mydiabetesinsight.com) or any of our diabetes education services (collectively, the "Services"), you agree to be bound by these Terms and Conditions ("Terms"). Diabetes Insight, LLC ("Diabetes Insight," "we," "us," or "our") reserves the right to update or modify these Terms at any time. Your continued use of the Site or Services after any changes indicates your acceptance of the new Terms.

2. Description of Services

Diabetes Insight, LLC is a Florida-based provider of diabetes education services. We offer a range of educational programs designed to help individuals and organizations better manage and understand diabetes. Our programs serve adults living with diabetes or prediabetes, their caregivers, as well as healthcare providers and facilities seeking diabetes education. Our Services include:

We continually strive to improve and update our offerings. The descriptions of Services on our Site are subject to change, and we do not guarantee the availability of any specific program at all times.

•Group Workshops: Diabetes education workshops (approximately 2 hours) delivered in group settings.

•One-on-One Sessions: Personalized one-hour virtual sessions for individuals seeking tailored diabetes education.

•CGM Education: Continuous Glucose Monitoring (CGM) education workshops (1 hour, offered virtually) focusing on how to use and interpret CGM devices.

•Provider Training: Contracted in-office education for healthcare providers, clinics, hospitals, or other facilities that require diabetes education services for their staff or patients.

3. Disclaimers (No Medical Advice)

3.1. Educational Purpose Only: Diabetes Insight, LLC provides diabetes education and information. All content on our Site and all Services (including workshops and sessions) are for educational purposes only. They do not constitute medical advice, diagnosis, or treatment.

3.2. No Patient-Provider Relationship: Using our Services does not establish a doctor-patient or other clinical relationship between you and Diabetes Insight or any of our instructors. Our instructors are Certified Diabetes Care and Education Specialists (CDCES), and our educational curriculum is approved by the American Diabetes Association. However, they are acting in an educational capacity, not as your personal healthcare providers.

3.3. User Responsibility: Always consult a qualified healthcare provider (such as a physician or registered dietitian) for personalized medical advice or any questions about a medical condition. Never disregard professional medical advice or delay in seeking it because of information you obtained from our Services. Recommendations or information provided during sessions or on the Site should be discussed with your own healthcare provider before you make any changes to your health regimen.

3.4. No Guarantees of Outcomes: We do not guarantee any specific results or health outcomes from using our educational Services. Managing diabetes varies by individual, and success depends on many factors outside our control. You acknowledge that any application of the information provided through our Services is at your discretion and risk.

4. User Eligibility and Site Use

Our Site and Services are intended for use by adults. Minors (individuals under 18 years of age) are permitted to browse the Site for general information, but only adults (18 years or older) may register for workshops, purchase services, or attend educational sessions. By using the Site or signing up for Services, you represent that you are at least 18 years old or are using the Site under the supervision of a parent or legal guardian.

4.1. No User Accounts: We do not require you to create a user account or password to use this Site or to sign up for our Services. Registration for workshops or sessions is handled directly through our online forms without the need for a login.

4.2. Prohibited Conduct: When using our Site, you agree to use it only for lawful purposes and in compliance with these Terms. You must not engage in any behavior that could harm Diabetes Insight or other users, including but not limited to:

•Attempting to fraudulently obtain Services or misrepresenting your identity.

•Abusing, harassing, or threatening any instructor, staff member, or other participants.

•Data scraping, using automated systems to extract content, or otherwise collecting data from the Site without authorization.

•Copying, reproducing, or redistributing any Site content or materials without our explicit permission.

We reserve the right to terminate or restrict access to the Site and Services for any users who violate these rules or any other provision of these Terms.

5. Payments and Cancellations

When you purchase any diabetes education workshop or session, you agree to pay all applicable fees. We accept payment via major credit and debit cards, as well as PayPal. All fees are listed in U.S. dollars unless otherwise specified, and payment in full is required at the time of registration or booking.

5.1. Refunds, Cancellations, and Rescheduling: Our policies for refunds, cancellations, or rescheduling of sessions will be provided to you at the time of purchase or booking. If you need to cancel or reschedule a session, please contact us at the email provided in the Contact Information section below. We will make reasonable efforts to accommodate changes, but we cannot guarantee availability or refunds unless required by applicable law or by a specific policy in effect at the time of your purchase.

5.2. Our Right to Cancel: We reserve the right to cancel or reschedule a workshop or session if necessary (for example, due to instructor unavailability or technical issues). In such cases, we will notify you as soon as possible and offer alternative arrangements or a full refund.

6. Intellectual Property Rights

All content on the Diabetes Insight website and all materials distributed in connection with our Services (including but not limited to text, graphics, logos, images, workshop materials, handouts, and digital downloads) are the property of Diabetes Insight, LLC or its content suppliers and are protected by intellectual property laws.

6.1. Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the Site and the provided materials for your personal, non-commercial, educational use.

6.2. Prohibited Use: You may not copy, reproduce, republish, upload, post, transmit, distribute, or use any content from our Site or Services for commercial purposes without our prior written consent. Unauthorized use of our intellectual property may violate copyright, trademark, and other laws.

6.3. Trademarks: Any trademarks, service marks, and logos displayed on our Site or within our materials are the registered or unregistered marks of Diabetes Insight, LLC or third parties. Nothing in these Terms grants you any license or right to use any trademark or logo without the owner's prior written permission.

7. Privacy and Data Use

7.1. Contact Form and Personal Information: If you fill out the contact form on our Site, we will collect the personal information you provide, such as your name, email address, phone number, and any comments or questions you submit. We use this information solely to respond to your inquiries, provide information about our Services, and communicate with you regarding your interest in diabetes education.

7.2. No Sale or Sharing of Personal Data: We do not sell your personal information to third parties. We will not share your personal data with others except as necessary to provide our Services (for example, with service providers who assist us in operating the website or conducting our business, and who are obligated to keep your information confidential) or as required by law.

7.3. Communications and Opt-Out: By providing your contact information and requesting information or services, you consent to receive communications from us. If at any point you wish to stop receiving marketing or promotional communications, you may opt out by contacting us or using the unsubscribe link provided in our emails.

7.4. Data Security: We implement reasonable security measures to protect your personal information. However, no website or internet transmission is completely secure, so we cannot guarantee absolute security of your data.

7.5. Separate Privacy Policy: For more details on how we handle user data, please refer to our separate Privacy Policy (if one exists). If there is any conflict between this section and our standalone Privacy Policy, the Privacy Policy will govern.

8. Limitation of Liability

To the fullest extent permitted by law, Diabetes Insight, LLC and its owners, employees, instructors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

8.1. Exclusions: We are not liable for loss of data, goodwill, or other intangible losses resulting from: (a) your use of or inability to use the Site or Services; (b) any conduct or content of any third party on our Site; or (c) unauthorized access, use, or alteration of your transmissions or content.

8.2. Health Disclaimer: In particular, Diabetes Insight is not liable for any health issues, injuries, or damages that may result from your application of the information provided in our workshops or sessions. You assume full responsibility for any actions you take based on the educational content we provide.

8.3. Technical Issues: Additionally, we are not responsible for technical difficulties, connectivity problems, or equipment failures that may occur during virtual sessions.

8.4. Total Liability: Our total liability for any claim arising out of or relating to these Terms or our Services is limited to the amount you paid (if any) for the Service in question. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

9. Indemnification

You agree to indemnify, defend, and hold harmless Diabetes Insight, LLC and its officers, employees, instructors, agents, and affiliates from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees and costs) arising out of or in any way connected with: (a) your access to or use of the Site or Services; (b) your violation of any of these Terms; or (c) your violation of any applicable law or regulation or the rights of any third party.

10. Governing Law and Jurisdiction

These Terms and your use of the Site and Services are governed by the laws of the State of Florida, without regard to its conflict of laws principles. You agree that any dispute or claim arising out of or relating to these Terms or your use of the Services shall be brought exclusively in the state or federal courts located in Jacksonville, Florida, and you consent to the personal jurisdiction of such courts.

11. Changes to the Terms

We may modify or update these Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will post the updated Terms on this page with a new effective date. It is your responsibility to review these Terms periodically for updates. Your continued use of the Site or Services after any modifications indicates your acceptance of the updated Terms.

12. Miscellaneous Provisions

12.1. Entire Agreement: These Terms (along with any other policies or terms referenced herein) constitute the entire agreement between you and Diabetes Insight, LLC regarding your use of the Site and Services, and supersede any prior agreements on the subject matter.

12.2. Severability: If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible and the remaining provisions of the Terms will remain in full force and effect.

12.3. Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

13. Contact Information

If you have any questions, concerns, or comments about these Terms or our Services, or if you need to provide any notices under these Terms, please contact us at:

Diabetes Insight, LLC

245 Riverside Ave

Suite 100

Jacksonville, FL 32202

Email: [email protected]

OFFICE LOCATION

245 RIVERSIDE AVE
STE: 100
JACKSONVILLE, FL 32202

COMPANY

SERVICES

ABOUT US

RESOURCES